DealzPot Graphic Hoodie

DealzPot Return & Refund Policy

Effective Date: May 24, 2025

1. Our Commitment At DealzPot, your satisfaction is our priority. We want you to be completely happy with your purchase. If for any reason you are not satisfied, we offer a straightforward return process in accordance with the terms outlined below.

2. 30-Day Return Window You may return eligible items within 30 days from the date of delivery for a refund or exchange. To be eligible for a return, your item must meet the conditions outlined in Section 3.

3. Eligibility for Returns To be eligible for a return, your item must:

Be in the same condition that you received it, unused, unworn, and in its original packaging.
Include all original tags, labels, and accessories.
Be accompanied by the original receipt or proof of purchase (e.g., order confirmation email).

Non-Returnable Items: Certain types of items cannot be returned due to their nature. These include:

Gift cards.
Personalized or customized products.
Items marked as “Final Sale” or “Non-Returnable” on the product page.
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.

4. How to Initiate a Return To start a return or exchange, please follow these steps:

Contact Us: Send an email to contact@dealzpot.com within the 30-day return window.
Provide Information: In your email, include:
Your order number.
The item(s) you wish to return.
The reason for the return (e.g., wrong size, defective, changed mind).
For damaged or defective items, please attach clear photos/videos showing the issue.
Return Authorization: Our customer service team will review your request and, if approved, will provide you with a Return Authorization (RA) number and detailed instructions on how and where to send your package. Please do not send your item back to us without first receiving a return authorization.

5. Return Shipping Costs

Customer Responsibility: For returns due to customer remorse (e.g., wrong size/color, changed mind, didn’t like the item), the customer is responsible for the return shipping costs.
DealzPot Responsibility: If the return is a result of our error (e.g., you received an incorrect, damaged, or defective item), DealzPot will cover the return shipping costs. We will provide you with a prepaid return label in such cases.

6. Refunds Once your return is received and inspected by our team, we will send you an email notification. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 7 business days. Please remember it can take some time for your bank or credit card company to post the refund.
If a refund is rejected (e.g., item not eligible, not in original condition), we will inform you of the reason. The item may be returned to you at your expense.

7. Exchanges If you wish to exchange an item (e.g., for a different size or color), please follow the return initiation process (Section 4). Once your original item is received and inspected, we will process your exchange.

For exchanges due to our error (incorrect, damaged, defective item), we will ship the replacement item at no additional cost.
For exchanges due to customer remorse, standard shipping charges for the new item may apply.

8. Damaged or Defective Items If you receive an item that is damaged or defective, please contact us immediately within 30 days of delivery as described in Section 4, providing clear photos/videos of the issue. We are committed to providing an appropriate solution, which may include a full refund, exchange, or replacement.

9. Missing or Lost Packages If your order is lost or significantly delayed beyond the estimated delivery time, please contact us at contact@dealzpot.com. We will work with the shipping carrier to investigate and resolve the issue. In cases where the issue cannot be resolved, we will offer a refund or send a replacement.

10. Contact Us If you have any questions about our Return & Refund Policy, please contact us at:

Business Name: DealzPot Address: 519 Ranch Trail, Irving, Texas 75063 Phone: +1 (512)-492-5287 Email: contact@dealzpot.com Business Hours: Monday–Friday, 9 AM–5 PM (Central Time)

DealzPot Shipping Policy

Effective Date: May 24, 2025

1. Shipping Coverage DealzPot proudly offers worldwide shipping to bring our products to customers globally.

2. Shipping Costs

Free Shipping: We offer free standard shipping to customers in the United States (US), United Kingdom (UK), Canada (CA), and Australia (AUS).
Flat Rate Shipping: For all other countries, a flat rate shipping fee of $25 USD will be applied to your order at checkout.

3. Order Confirmation Upon successful placement of your order, you will receive an immediate confirmation email containing your order receipt and full details. If you do not receive this notification within a few minutes, please check your spam folder or contact our customer service team at contact@dealzpot.com for assistance.

4. Shipping Process and Estimated Delivery Time Our shipping process involves two main stages:

Processing Time: This is the time it takes for us to prepare your order for shipment. Orders typically undergo quality checks, packaging, and dispatch within 5-7 business days.
Transit Time: This is the time your package is in transit from our fulfillment center to your delivery address. Estimated transit time is typically 5-8 business days.

Estimated Total Shipping Time: Your total estimated delivery time, combining processing and transit, is generally 10-15 business days. Please note that this timeframe may vary based on your specific location, customs clearance procedures, and unforeseen external factors.

What are “Business Days”? Business days are defined as Monday through Friday, excluding public holidays.

5. Import Duties and Taxes

For United States (US) Customers: Our prices do not include state sales tax, which will be calculated and added to your order total at checkout based on your shipping address. You do not pay customs duties on orders shipped within the US.
For International Customers (Outside US): All international orders are shipped on a DDU (Delivery Duty Unpaid) basis. This means that the product price and shipping cost paid at checkout do not include any import duties, customs fees, or taxes imposed by the destination country. Customers are solely responsible for paying any such charges in accordance with their country’s laws. We recommend contacting your local customs office for estimated fees before placing an international order. Failure to pay these charges may result in the package being returned to us or abandoned, for which the customer will be responsible for any associated costs.

6. Order Cancellation Policy

You may cancel your order for a full refund at any time before it has shipped.
To cancel an order, please contact our customer service team immediately at contact@dealzpot.com with your order number.
Once an order has been shipped, it cannot be canceled. In such cases, you may initiate a return in accordance with our [Link to Return & Refund Policy Page]Return & Refund Policy.

7. Shipping FAQs & Important Information

Tracking Shipped Products: Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package on the respective carrier’s website.
Courier Service Used: We primarily use DHL, FedEx, or USPS for shipping your products, depending on the destination and package specifics.
Damaged Parcel: If you receive a damaged parcel, please notify us within 30 days of receipt at contact@dealzpot.com. Provide your order number and photos of the damaged item/packaging. We will work with you to offer an appropriate solution, such as a return, exchange, or refund, in accordance with our policies.
Shipping Delays: While we strive to ship orders on time, delays can occur due to unforeseen circumstances such as natural disasters, public holidays, incorrect delivery information provided by the customer, additional quality checks, carrier operational delays, customs holds, order modifications, or other unexpected events outside of our control. We appreciate your understanding in such situations.
Accurate Shipping Information: Please ensure the shipping information you provide is accurate and complete (including apartment/suite numbers, if applicable) to avoid any delivery issues or delays. DealzPot is not responsible for orders delivered to incorrect addresses provided by the customer.
Signature Confirmation: A signature may be required upon delivery for certain high-value orders or at the discretion of the courier.
Address Changes: We cannot change the shipping address once the order has been shipped. Any address changes requested after shipment may result in additional charges or delays.
Restricted Addresses: We do not ship to PO boxes, APO (Army Post Office), or FPO (Fleet Post Office) addresses. Please ensure you provide a valid physical address for shipping.

8. Contact Us If you have any questions or concerns regarding our Shipping Policy or your order, please feel free to contact us:

Business Name: DealzPot Address: 519 Ranch Trail, Irving, Texas 75063 Phone: +1 (512)-492-5287 Email: contact@dealzpot.com Business Hours: Monday–Friday, 9 AM–5 PM (Central Time)

DealzPot Billing Terms & Conditions

Effective Date: May 24, 2025

Welcome to DealzPot! These Billing Terms & Conditions outline the payment process for purchases made through our website, https://www.dealzpot.com. By placing an order, you agree to these terms, in conjunction with our Terms & Conditions, Shipping Policy, Return & Refund Policy, and Privacy Policy.

1. Payment Methods We accept the following secure payment methods:

Credit/Debit Cards: Visa, Mastercard, American Express, Discover
Other Payment Options: PayPal

All payments are securely processed through our trusted payment gateway partners. DealzPot does not store your full credit card information on our servers.

2. Pricing and Taxes

All prices for products on the Website are listed in United States Dollars (USD), unless otherwise specified.
Price Accuracy: While we strive for accuracy, product prices are subject to change. The final price, including any applicable taxes and shipping fees, will be clearly displayed during the checkout process before you confirm your purchase.
Sales Tax (for US Customers): Applicable state sales tax will be calculated and added to your order total at checkout, based on your shipping address.
Import Duties and Taxes (for International Customers): For orders shipped outside the United States, prices displayed do not include import duties, customs fees, or other taxes imposed by your country of residence. All international orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning customers are responsible for paying any and all such additional charges directly to the relevant authorities.

3. Order Confirmation Upon successful completion of your order, you will receive an email confirmation with your order details and receipt. We will notify you promptly if there are any issues with your order or payment.

4. Billing Information You agree to provide accurate, complete, and current billing and account information for all purchases made on our Website. By providing payment information, you authorize us to charge the total amount for your purchase, including the product price, applicable taxes, and shipping fees, to your selected payment method.

5. Refunds and Returns For comprehensive details on product returns, exchanges, and refund procedures, please refer to our dedicated [Link to Return & Refund Policy Page]Return & Refund Policy. Refunds, if approved, will be processed to the original payment method within 7 business days after we receive and inspect the returned item, in accordance with our Return & Refund Policy. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

6. Changes to These Terms We reserve the right, at our sole discretion, to update, change, or replace any part of these Billing Terms & Conditions by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.

7. Contact Us If you have any questions about these Billing Terms & Conditions or your payment, please contact us:

Business Name: DealzPot Address: 519 Ranch Trail, Irving, Texas 75063 Phone: +1 (512)-492-5287 Email: contact@dealzpot.com Business Hours: Monday–Friday, 9 AM–5 PM (Central Time)

Order Cancellation Policy

You may cancel your order for a full refund at any time before it has shipped.
To cancel an order, please contact our customer service team immediately at contact@dealzpot.com with your order number.
Once an order has been shipped, it cannot be canceled. In such cases, you may initiate a return in accordance with our Return & Refund Policy.

Feel free to contact us:

• Business name: DealzPot
• Address: 519 ranch trail, Irving, Texas, 75063
• Phone: +1 (512) 492-5287
• Email: contact@dealzpot.com
• Working Hours: Monday-Friday 9 AM-5 PM